Lamar, I just wanted to tell you how happy I am with my customized insoles. Nine months or so I came in to inflight to start a trip. You gave me a complementary computerized exam of my feet. I could see on the screen what I was feeling. I came up to the store and purchased the insoles. I feel much better after a long day on my feet. I can bike without knee pain. I can walk endlessly without pain. That is wonderful. I had feet pain for so long I had become used to putting up with it now I know I really don’t have to it can be a thing of the past. I look forward to getting another pair to put in my heels too. I am climbing in the Andes Mountains in November I couldn’t have done it with the knee and foot pain I had before getting my insoles. Thank you so much. You are so helpful and kind every time you see me in the airport, thank you! Your excellent customer service does not go unnoticed.